Leads & CRM
Every lead in one place. With its whole journey one click away.
Leads from portals, your website, Facebook, Instagram, Google and WhatsApp arrive in one CRM with their source and listing attached. One button shows a lead's full journey — who had it, for how long, and what was last said.
The problem. What most agencies live with today.
Five inboxes, no single list
Portal dashboards, form emails, Meta notifications and agents' phones. Managers can't count today's enquiries, let alone follow them.
No history when a lead changes hands
When a lead moves between agents, the context is lost. The next agent calls cold, and the client repeats everything.
Leads go cold silently
An agent is busy or on leave and a lead sits untouched. Nobody notices until the client has signed elsewhere.
7×
more likely to qualify a lead when it's contacted within an hour rather than later
How it works.
Captured
Every lead arrives automatically with its platform, source, campaign and listing.
Assigned
Your distribution rules route it to the right agent, who is alerted immediately.
Worked
The Update lead window sets stage, note and next follow-up in one step.
Traced
The lead journey shows every owner, how long they held it and their last note.
A pipeline agents actually keep current
Board and list views with your own stages. Updating a lead takes one window, so the board reflects reality and managers can trust it.
- Your stages, from New to Won
- Update lead: stage, note and follow-up together
- Lead quality and source on every lead
The lead journey, one click away
Every lead tells its story as a sequence of owners: when it was created, from which platform and source, every agent it was assigned to, how long each held it, and the last thing they recorded.
- Created when, from which platform and source
- How many agents it has been assigned to
- The last conversation, at a glance
No lead left behind
Agents reserve a lead while they work it. If nobody acts within the time you set, it's released back into rotation automatically.
- Reserve and release
- Auto-release after your chosen time
- Follow-up dates with reminders
Everything included. In every plan.
Lead journey
Owners, hold times and last notes for every lead.
Board & list views
Drag between stages or work a filtered list.
Update lead window
Stage, note and next follow-up in one step.
Source & quality
Know which channel and campaign each lead came from.
Reserve & auto-release
Leads can't sit untouched with one agent.
Viewings
Schedule viewings against the lead and listing.
Contacts
One contact record with every enquiry and document.
Tasks & follow-ups
A queue of what each agent needs to do next.
Reports & export
Leads by source, stage and agent, exportable.
Questions. About leads & crm.
What does the lead journey show?
When the lead was created, its platform and source, every agent it was assigned to, how long each held it, and their last note.
Which lead sources are supported?
Property Finder, Qatar Living, Property Oryx, your website, Facebook and Instagram lead ads, Google Ads lead forms, WhatsApp and a generic feed.
Can we set our own stages?
Yes — stages, release times and quality options are configured per agency.
Who can see which leads?
Managers see what their role allows, typically their team or the whole agency. Agents see their own.