WhatsApp automation
Turn every WhatsApp message into a lead. Assigned, alerted, automated.
Connect your WhatsApp Business number. When a client messages you, Estovix creates the lead, assigns it by your rules and alerts the agent — then automated flows and unlimited campaigns keep every conversation moving.
The problem. What most agencies live with today.
WhatsApp enquiries never reach the CRM
In the Gulf, clients message first. Those enquiries sit in phones, uncounted and unassigned.
Client history leaves with the agent
Years of conversations on personal phones go when the agent resigns — and so do the relationships.
Follow-ups depend on memory
Without automation, a busy agent forgets to reply after hours or follow up a week later.
84%
of Qatar's population are active social media users — where your Facebook, Instagram and WhatsApp leads come from
How it works.
Capture
A client messages your number and Estovix creates the lead automatically.
Assign and alert
The lead is routed by your rules and the agent gets an instant alert.
Automate
Flows greet, ask budget and area, and hand over to the agent.
Campaign
Send approved templates to as many segments as you want, with receipts.
Every message becomes a lead
WhatsApp enquiries are captured into the CRM like any portal lead — with the conversation attached and the agent alerted.
- Leads created from incoming messages
- Assigned by your distribution rules
- Agent alerted on their phone
Flows that work while you sleep
Draw automated conversations on a visual diagram: greet, qualify, share a listing, book a call, hand over to a human.
- Visual flow builder
- Instant greeting for Facebook and Instagram leads
- Hand-over to the assigned agent
Campaigns without limits
Create as many campaigns as you need from approved templates. See sent, delivered, read and replied — and opt-outs are respected automatically.
- Unlimited campaigns
- Delivery and read receipts
- Automatic opt-out handling
Everything included. In every plan.
Lead capture
Incoming WhatsApp messages become CRM leads.
Agent alerts
Instant notification for every WhatsApp enquiry.
Shared inbox
Every chat on its lead, assigned to its agent.
Automated flows
Visual automation for greeting and qualifying.
Unlimited campaigns
Broadcast approved templates to any segment.
Receipts
Sent, delivered, read and replied per campaign.
Templates
Create and manage approved templates from Estovix.
24-hour window
Estovix shows when a free reply is allowed and when a template is needed.
Opt-outs
Contacts who opt out are excluded automatically.
Questions. About whatsapp automation.
Do we need our own Meta developer app?
No. You connect your WhatsApp Business number through Estovix's guided setup.
Is there a limit on campaigns?
No. Create as many as you need; WhatsApp's own template and messaging rules still apply.
Can agents reply from their phones?
Yes, in the Estovix app — conversations still save to the lead.
What is the 24-hour window?
WhatsApp allows free-form replies within 24 hours of the client's last message; after that an approved template is required. Estovix handles this for you.